ITIL 4 Foundation Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

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What is one of the 7 Guiding Principles in ITIL 4?

Focus on profit

Start where you are

One of the 7 Guiding Principles in ITIL 4 is to "Start where you are." This principle emphasizes the importance of utilizing and assessing the existing resources, capabilities, and processes within the organization before making any significant changes. It encourages practitioners to analyze the current situation to identify what is already working well and what can be improved.

By starting where you are, organizations can leverage existing strengths and avoid the pitfalls of implementing changes without understanding their current state. This approach supports effective decision-making and helps to minimize disruption while facilitating gradual improvements. It aligns with the overall ITIL philosophy of continual improvement, ensuring that changes build on a solid foundation.

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Implement all changes at once

Prioritize automation over collaboration

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